SOCIAL
MEDIA: MAKING THE DEVIL’S MINIONS A MARKETING GODSEND
By:
Kathleen Rice Adams
Social networks have become the
go-to promotional platform for authors. Because of their immediacy, size, and
international reach, what once might have required weeks, months, or years of
globetrotting and a large financial investment now can be accomplished in
minutes, hours, or days for free. Networks like Facebook, Twitter, tumblr, Google+,
and Pinterest offer authors unprecedented marketing muscle.
They also offer enormous potential
for tripping over best intentions, falling on your face, and breaking your nose
in a very public forum.
Here are some tips for making your
social media presence more boon than bust.
Pick your favorites.
Regardless what anyone tells you, no
one needs to maintain a presence on every social network. In fact, belonging to
too many not only can rob you of time and mental energy, but also may be
counterproductive. Establishing and maintaining a social media presence
requires consistency and creativity. Consistency and creativity are much easier
when the effort is fun. Focus on the two to four networks you enjoy, and not
only will your interaction be more pleasant, but you’ll also avoid the need to
come up with different ways to express the same thought. One of the biggest
mistakes many authors make is posting the same message with the same graphics
and/or links to every network and every subgroup within the networks. People
tune out what they see repeated too many times.
Be yourself.
In the digital age, readers want to
interact with real people, not cardboard automatons. Real people have strengths
and flaws. Don’t be afraid to let both show—in moderation. Nobody likes a
whiner and most people are uncomfortable when others share information that is
too personal, so refrain from both behaviors. In addition, all of us have multiple
personalities, depending on the situation in which we find ourselves. Be
brainy, be clueless, be the class clown, or pick another aspect among the many
that make you unique. Once you’ve decided which persona is more “you” and will
be the easiest to maintain over the long haul, do your best to present that personality
in all of your social media interactions. The occasional departure is
unavoidable, but changing your spots too often will keep people off-balance—and
consequently, at a distance.
Interact with others.
Social networks are social environments. Talk with your contacts, not at them. Think of social networks as
gigantic, online cocktail parties. What do people do at cocktail parties? They
wander around with a drink in their hand, politely joining conversations
already in progress or starting their own. They share interesting news, tell
jokes, and generally try to play well with others. If you start a discussion,
stick with it, but don’t attempt to monopolize any conversation regardless who
started it. Always thank people who do you a kindness by sharing your posts.
One big
caveat: Unless you want to start or join a brawl,
avoid the temptation to discuss politics and religion. Remember that at least
half the people online disagree with your position. At best, they’ll consider
you clueless, a dangerous radical, or a complete loon. If you can’t avoid a hot-button
topic, approach it with sensitivity and be prepared to keep an open mind about
opposing viewpoints. As for social network trolls who can turn any innocuous
discussion into a political tirade or a religious screed? Ignore them, and
they’ll go away. If they don’t—particularly if they harass or threaten you or
others in the discussion—block the troll, delete his or her posts from your
threads, and report the philistine to the digital authorities. Most social
networks are unwilling to risk accusations of censorship by clamping down on belligerent
denizens whose behavior in unlikely to have real-world repercussions, but they
take overt threats and bullying very seriously.
Give contacts something of value.
If you appear infrequently,
especially if all of your appearances contain a marketing message, others on
the network will ignore you, at best. At worst, some will report you as a
spammer, which puts your social media account at risk of closure. The best
marketing messages are those that seem to be anything but a sales pitch. Tell
jokes, share links or memes or trivia, post beautiful or funny images or
quotes, ask questions, solicit assistance, or do any of the other things you
find intriguing when others do them. Slip in a plug for what you’re selling no
more often than once every ten or so posts, and try to make the pitch relevant
in some way: “Did you know the word ‘gunslinger’ was invented by Hollywood in
the mid-20th Century? I didn’t until I started researching the
background for my latest book, Prodigal
Gun. In the Old West, men who made a living with their guns were called
gunmen, gunsmen, pistoleros, pistoleers, and shootists. What other words
besides ‘gunslinger’ have y’all heard or read?” Instead of anchoring the post
with a link to whatever you’re trying to sell, drop the link into the
discussion later on.
The Golden Rule applies online, too.
Too many social media marketers
forget their manners in the digital world. Rude behaviors to avoid include
responding to “let’s connect” invitations with a public or private message
about your product, website, or other social media presences; posting sales
pitches in someone else’s space, and dropping links to your product or website
into a discussion someone else started. All of those are great ways to convince
folks you’re a sales vulture. Nobody enjoys being seen as nothing more than a
dollar sign. Treat others the way
you’d like to be treated.
No author is an island.
Word of mouth sells more products
than any advertising or marketing message ever will. With luck and good storytelling,
many authors develop fans who recommend books to their friends. Another
resource for word-of-mouth marketing is other authors. Cross-promote with those
you respect and whose work you enjoy. Be sincere about anything you recommend,
though. You’re likely to be called out if you recommend books you haven’t read
or if the books you recommend conflict with your
fans’ expectations. Readers recognize shameless shills from a mile away.
Be selective, be courteous, and be
yourself, and you can turn a marketing medium into a playground that’s
remarkably effective.
And now, a word from our sponsor…
Prodigal Gun, the novel I mentioned above as an example of giving social
media contacts something besides an overt sales pitch, debuted November 20. The
hero makes his living with his guns. Other than “mean as a rattlesnake and
looking for someone to bite,” what might his contemporaries have called him?
To honor the memory of my late other half, all royalties earned by this book will be donated to charity in his name.
Blurb:
To honor the memory of my late other half, all royalties earned by this book will be donated to charity in his name.
Blurb:
A dangerous man. A desperate woman. A love no war could
kill.
Widowed
rancher Jessie Caine buried her heart with the childhood sweetheart Yankees
killed on a distant battlefield. Sixteen years later, as a Texas range war
looms and hired guns arrive to pursue a wealthy carpetbagger’s agenda, Jessie
discovers the only man she ever loved isn’t dead.
At least
not yet.
Embittered
by a brother’s betrayal, notorious gunman Calhoun is a dangerous man, come home
to do an unsavory job. A bushwhacker’s bullet nearly takes his life on Jessie’s
land, trapping him in a standoff between the past he tried to bury and the infamy
he never will. One taste of the only woman he ever loved puts more than his
life and her ranch in the crossfire.
With a
price on his head, a debt to a wealthy employer around his neck, and a defiant
woman tugging at his heart, Calhoun’s guns may not be enough to keep him from
the grave. Caught between his enemies and hers, Jessie faces an agonizing
choice: Which of her dreams will die?
Available in paperback and ebook
at:
Find Kathleen on the web at:
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